To book with us you do not have to fill in a complicated booking form. Just contact
us by phone or e-mail and we will tell you what information we require.
Initially we will prepare a proposed itinerary or draft invoice with all items costed
separately and we will normally send this to you by email as an attached file. Amendments
can then be made if necessary.
If you would like to go ahead and book we will let you know what further information
we require. Accommodation will be booked first, and then any travel arrangements.
Flights are normally booked using your credit or debit card details direct with the
airline and so these amounts will not appear on the final invoice.
A few days later (often more quickly) you will receive from us written confirmation
with full details of your booking and amounts payable to us.
A deposit will be requested by return which will include any booking fees. This
We will send a final invoice, showing current exchange rates, when the balance is
due, either one or two months before departure.
Any remaining documentation will be sent to you shortly after we receive the final
payment. You will also receive our Travel Notes with practical advice and answers
to most frequently asked questions.
Some items may be payable in full on booking, in which case we will send you documentation
shortly after we receive payment.
A final set of documentation will be sent by post after the final balance has been
If you book early we should be able arrange exactly the accommodation and travel
service you want. The later you book the more flexible you will need to be, but it
is nearly always possible to book something suitable even at very short notice.
Please note the booking terms and conditions printed on supplier’s web sites which
will also apply to bookings made through us. For hotel bookings the standard conditions
of the Hotel and Restaurant Association of Norway will apply. Further details can
be provided on request.
We recommend that all our customers take out insurance in case of unforeseen problems
whilst abroad or before departure. Details of our insurance offer will be sent with
your booking confirmation. This includes a choice of single trip or annual Personal
Insurance and optional Motoring Breakdown Service at very reasonable rates.